Terms of Use

1. Who we are, and who we are not

The Site is operated by NIIU CAPITAL PTE. LTD. (UEN 202116898G), a company incorporated in Singapore with its registered address at Level 42, Suntec Tower Three, 8 Temasek Boulevard, Singapore 038988. In these terms, “srs.sg”, “we”, “us” and “our” mean NIIU CAPITAL PTE. LTD., and any agreement formed by your use of the Site is with that company. We can be reached at info@srs.sg.

srs.sg is independent and is not affiliated with, endorsed by, or acting on behalf of the Ministry of Finance, the Inland Revenue Authority of Singapore (IRAS), the Central Provident Fund Board, the Monetary Authority of Singapore, or any other government body or statutory authority. The Supplementary Retirement Scheme is a Government scheme; we explain it, we do not administer it. Where we describe the scheme we aim to follow the Government’s own published descriptions, but the authoritative sources are those bodies, not this Site.

2. What you may and may not do

You may use the Site for your own personal, non-commercial use.

You must not:

• use the Site for any unlawful purpose, or in breach of these terms;
• submit another person’s personal data — including their name, email address, mobile number or identification number — unless you are authorised to do so and they have consented;
• submit information you know to be false, or impersonate another person;
• use any automated means to access, scrape, copy or monitor the Site, or attempt to circumvent any security, rate-limiting or verification measure;
• use any form on the Site to send unsolicited, promotional or abusive content, or to cause a message to be sent to a person who has not asked for it;
• attempt to gain access to the administrative areas of the Site, to another user’s data, or to any system or network connected to the Site;
• copy, reproduce, republish or redistribute any part of the Site except as section 9 permits.

We may suspend or withdraw access to the Site, or to any tool on it, at any time and without notice, including where we reasonably believe these terms have been breached.

3. The Site is free, and may change or stop

The tools on this Site are provided free of charge. We may change, suspend or discontinue any part of the Site, including any tool, at any time and without notice or liability. We do not guarantee that the Site will be available uninterrupted or error-free, and we do not undertake to retain anything you enter.

4. No financial advice, and no solicitor–client relationship

srs.sg is not a licensed financial adviser and does not provide financial advice. Nothing on this Site is a recommendation to buy, sell or hold any investment product, to make or refrain from making any SRS contribution or withdrawal, or to adopt any particular financial, tax or retirement strategy. Nothing on the Site takes account of your objectives, financial situation or particular needs.

srs.sg is not a law practice and does not provide legal advice. Using the will-writing tool does not create a solicitor–client relationship between you and srs.sg or anyone connected with it, and no legal professional privilege arises from anything you enter or from any correspondence with us.

Where your circumstances are anything other than straightforward, you should take advice from a qualified professional — a licensed financial adviser, a tax adviser, or a Singapore-qualified lawyer as the case requires — before acting.

5. The calculators and the emailed reports

The income tax calculator, the SRS projection and the retirement calculator produce estimates from the figures you enter. They are illustrations for education, not forecasts, not guarantees, and not a statement of what you will owe, receive or accumulate. The same applies to any report we email you: it repeats your own figures and the assumptions used, and carries no greater weight for being written down.

• Tax. The income tax calculator applies published IRAS rates and relief caps for the Year of Assessment stated on the tool. Rates, reliefs and caps change, and your actual liability depends on your full circumstances. Only IRAS can tell you what you owe.
• Projections. Investment return rates used in projections are assumptions we have chosen for illustration, and are labelled as such on the tool. Actual returns vary, are not guaranteed, and can be negative. Past performance does not indicate future results.
• Retirement. Retirement figures assume the inflation and return rates shown, that costs rise with inflation until retirement and stay level after it, and that you continue contributing as modelled. Real life departs from all of these.
• Your inputs. Every output depends on what you type. We do not verify your figures and cannot detect a mistaken entry.

You are responsible for any decision you take. Do not rely on an estimate from this Site as the sole basis for a financial decision.

6. The will-writing tool

The will-writing tool assembles a document from the answers you give. It applies general Singapore principles to straightforward situations. It does not review your circumstances, and it cannot tell you whether the will it produces achieves what you intend.

A will produced here has no legal effect until it is properly executed. Under Singapore law a will must be in writing, signed by you, and your signature must be made or acknowledged in the presence of two or more witnesses present at the same time, each of whom then signs in your presence. Wills are excluded from Singapore’s electronic transactions legislation: an electronic copy or an electronic signature will not do — the will must be printed and signed by hand.

• A witness, or the spouse of a witness, must not be a beneficiary. A gift to such a person is void, even though the will itself may still stand.
• You must be at least 21 years old and of sound mind, and must make the will freely.
• Marriage generally revokes an earlier will. Review your will after a marriage, a divorce, a birth, a death, or a significant change in what you own.
• The estates of Muslims in Singapore are governed by the Administration of Muslim Law Act and by faraid. This tool does not produce a will suitable for a Muslim estate.
• This tool does not deal with assets outside Singapore, business interests, trusts, CPF nominations (which pass outside your will and must be made separately with the CPF Board), or insurance nominations. It is not suitable for a complex or contested estate.
• Storing your will safely, and telling your executor where it is, is your responsibility. We do not store a signed copy and cannot produce one for you or for your estate.

If you are in any doubt about whether this tool suits your situation, instruct a Singapore-qualified lawyer. The cost of doing so is almost always less than the cost of an invalid will.

7. Referrals to financial advisers

Where you ask to be contacted, book a review, or are routed to adviser assistance, we pass your details to a licensed financial adviser from our panel. You should understand what that means:

• The adviser is a separate person or firm, licensed or otherwise authorised under the Financial Advisers Act 2001. They are responsible for their own advice, conduct and regulatory compliance. We are not.
• We do not receive any commission, referral fee or other payment from an adviser for referring you, and we are not paid on any product an adviser arranges. Section 8 explains how the Site is funded instead.
• You are under no obligation to take any advice offered, to buy any product, or to continue any conversation.
• We do not select an adviser on the basis of an assessment of your needs, and we do not vouch for any advice they give.
• Any complaint about advice given by an adviser should be raised with that adviser or their firm in the first instance.

8. How we are funded, and sponsored content

The tools on this Site are free and we are not paid for referring you to an adviser. We fund the Site through sponsorship, sponsored campaigns, and articles or other content we are paid to produce or publish.

• Paid content is identified as such. Where an article, campaign or placement is sponsored or paid for, we will label it so you can see it before you read it.
• Payment does not buy a recommendation. A sponsor is not endorsed by us, and sponsorship does not influence the calculators, the projections, the will-writing tool, or which adviser an enquiry is routed to.
• Sponsored content remains subject to section 4: it is not financial advice, and it does not take account of your objectives or circumstances.
• A sponsor is a separate business. We are not responsible for their products, services or conduct, and any dealing you have with them is between you and them.

9. Intellectual property

The Site, and its text, layout, graphics, code and compilation, are owned by srs.sg or its licensors and are protected by the Copyright Act 2021 and other applicable laws. You may view the Site, and print or download a copy of your own results or your own will document, for your personal use. You may not otherwise copy, adapt, republish, sell or exploit any part of the Site without our written permission.

The document the will-writing tool produces for you is yours to use. Nothing in this section restricts your use of your own personal data or your own will.

10. Your personal data

Our handling of personal data is governed by the Personal Data Protection Act 2012 and is described in our Privacy Policy, which forms part of these terms. In short: we collect what you give us, we use it for the purpose you gave it, and where you have consented we pass it to a licensed adviser from our panel so they can respond to you.

Where you tick a consent box to be contacted, that consent is treated as clear and unambiguous consent for the purposes of the Do Not Call provisions of the Act, and allows us and the adviser to contact you by telephone, text message and email about your enquiry, notwithstanding any registration on the Do Not Call Registry. You may withdraw that consent at any time by writing to info@srs.sg, and we will stop, though it may take a reasonable period to take effect and we may still need to contact you about something already underway.

11. Third-party services and links

The Site relies on third-party services to function, including hosting, email delivery, scheduling, spam prevention and analytics. It may also link to other websites. We do not control third-party services or sites, and we are not responsible for their content, their availability, or their handling of your data. A link is not an endorsement.

12. Availability, security and your own equipment

We take reasonable measures to keep the Site and the data on it secure, but no website or transmission over the internet can be guaranteed secure. You are responsible for the device, connection and software you use, and for keeping any link we send you — such as a link to resume a saved will — private. Anyone holding that link may be able to see what you entered.

13. Limitation of liability

Nothing in these terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be limited or excluded. This section is subject to that in all cases.

Subject to the paragraph above, and to the extent permitted by law:

• the Site and its tools are provided “as is”, without warranty of any kind, whether express or implied, including as to accuracy, fitness for a particular purpose, or uninterrupted availability;
• we are not liable for any loss arising from reliance on an estimate, projection, report or document produced by the Site, or from any decision you take in connection with it;
• we are not liable for any loss arising from a will that is invalid, ineffective, or does not achieve what you intended, including where it was not properly signed or witnessed;
• we are not liable for the acts, omissions or advice of any financial adviser, or of any third-party service the Site relies on;
• we are not liable for indirect or consequential loss, or for loss of profit, income, savings, opportunity, data or goodwill, however arising.

Because the Site is provided free of charge, where liability is found notwithstanding the above, our total aggregate liability to you in connection with the Site is limited to SGD 100.

14. Indemnity

You agree to indemnify us against any claim, loss or cost arising from your breach of these terms, from your misuse of the Site, or from your submission of another person’s personal data without their authority.

15. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continued use of the Site after a change takes effect means you accept the revised terms. Where a change is significant, we will take reasonable steps to bring it to your attention.

16. General

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions continue in force. A delay in enforcing a term is not a waiver of it. These terms are between you and us; no other person has any right to enforce them.

17. Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or your use of the Site, are governed by the laws of Singapore. You and we submit to the exclusive jurisdiction of the courts of Singapore.

18. Contact

Questions about these terms, requests relating to your personal data, and withdrawals of consent should go to info@srs.sg, or through our contact page.